Services

Services

We start where the return is fastest and build from there. Most clients begin with one service and grow into a retainer once they can see the difference.

1. Google Business Profile setup and management

The starting point for almost every client.

When somebody searches for your organisation, or for what you do in your city, Google decides what they see. If your profile is missing, unclaimed or half filled in, you are invisible at the exact moment someone is looking for you. Worse, a neglected profile makes a working business look closed.

What we do:

  • Claim or create your profile and complete verification
  • Set the correct categories, service areas and hours
  • Write the business description and full service list
  • Load proper photographs and keep them current
  • Add products, services and booking or enquiry links
  • Post updates so the profile stays active
  • Manage and respond to reviews
  • Report on calls, direction requests and website clicks

Best for: any organisation with a physical location or a service area, especially lodges, tour operators, retailers, workshops, clinics, schools and professional practices.

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2. Presence and social media management

Keeping the lights on, consistently.

A page that posted four months ago tells visitors more than you want it to. Consistency is worth more than brilliance here, and it is the thing most organisations cannot sustain on their own.

What we do:

  • Build a monthly content plan tied to what you actually want to sell or achieve
  • Produce the posts: writing, graphics and light photo and video editing
  • Schedule and publish across Facebook, Instagram, LinkedIn and WhatsApp channels
  • Reply to comments and messages, or hand you a reply guide if you prefer to do it yourself
  • Report monthly on reach, engagement and enquiries

Best for: organisations that know they should be posting and have run out of time, people or ideas.

Request a quote

3. Brand and identity design

Looking like the organisation you already are.

Plenty of serious organisations are carrying a logo somebody made quickly years ago, in a colour nobody wrote down, in a file nobody can find. It quietly costs them credibility in every room and every tender.

What we do:

  • Logo design, or a careful redraw of a logo you want to keep
  • Colour palette, typography and usage rules
  • A brand guide so everyone applies it the same way
  • Stationery: letterheads, business cards, quotations, invoices, email signatures
  • Profile documents, capability statements and one page company profiles
  • Signage, vehicle branding, uniforms and banner artwork
  • Social media templates so your posts stay recognisable

Best for: new organisations getting it right from the start, and established ones whose look no longer matches their standing.

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4. Marketing strategy and consulting

Deciding what to do before spending money doing it.

Most wasted marketing spend comes from acting without a position. We work out who you are talking to, what makes you the obvious choice, and which few channels are worth your effort.

What we do:

  • Market and competitor review in your sector
  • Positioning and messaging: what you stand for and how to say it
  • Channel strategy, so you invest where your buyers actually are
  • Campaign planning with a calendar and a budget
  • Pricing and packaging input on how your offer is presented
  • A written marketing plan your team can execute

Best for: organisations entering a new market, launching something, or spending on marketing without knowing what is working.

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5. Organisation retainers

For cooperatives, associations and programmes.

Member based and programme based organisations have communication needs that a normal agency package does not fit. They report to members, funders and boards. They run meetings, recruit members, account for money and document results.

What we do:

  • Member and community communication: notices, newsletters, WhatsApp broadcasts
  • Annual reports, programme reports and impact write ups
  • Meeting documentation, presentation decks and board packs
  • Proposal, concept note and funding application support
  • Member recruitment and awareness campaigns
  • Event promotion, from launches and field days to annual general meetings
  • Photography and video documentation of activities

Best for: agricultural cooperatives, savings groups, trade and residents associations, youth and women's groups, trusts, and donor funded programmes.

Request a quote

Sector focus

We work across sectors, and we have gone deepest in agriculture and food systems, cooperatives and the development sector, and tourism and hospitality. If you are in one of those, we already understand your language, your season and your buyer.

How to start

Tell us what you do and what is not working. We will tell you honestly which one service would make the biggest difference first, and what it would cost. If the answer is that you do not need us yet, we will say so.

Get in touch

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